Make the Change to Community Care Rx
An organized, well-planned transition — a seamless transition of care for the individuals in your care.
Changing pharmacy partners is a big decision, and the number one concern we hear is disruption. That's why our transition process is built around planning, coordination, and communication at every step.
How it works
Six steps to a seamless transition
Request a presentation
Call us or send a request and we'll set up a pharmacy presentation covering your site, your census, and what you need from a pharmacy partner.
Site assessment
We review your current medication workflows, packaging preferences, delivery schedule, and clinical support needs.
Personalized transition plan
You get a program tailored to your site — packaging, synchronization, delivery windows, training, and clinical services mapped out before anything changes.
Coordinated onboarding
Our team coordinates resident medication profiles, sets up WebConnect access for your staff, and schedules any training seminars you need.
Go-live with a seamless transition of care
Throughout implementation, we take on high census accounts in an organized manner — ensuring a seamless transition of care for our clients and the residents they serve.
Ongoing partnership
Your dedicated consultant pharmacist stays involved after go-live, backed by 24/7 on-call access and 7-day delivery, 365 days a year.
Compliance & privacy
Handled carefully, by design
Resident medication information is handled under HIPAA-compliant privacy practices throughout the transition. We are URAC accredited, and our team works directly with your nursing and administrative staff so records, orders, and packaging are correct from day one.
- HIPAA-compliant handling of medication records
- URAC-accredited pharmacy operations
- Staff training before and after go-live
- Dedicated consultant pharmacist from day one
I am reaching out to say THANK YOU to you and your Community Care Team. Since transitioning to CCRX our EPIC team has been so happy and extremely satisfied with the services and support that CCRX is providing to EPIC team. We are so thankful for the support that is being provided to us, daily check ins, follow ups, transition meetings, customer services support etc. Your exceptional services are very much appreciated, and EPIC is so grateful to be partnering with you and your team.
Ready to make the change?
Request a presentation and we'll walk you through what a transition would look like for your site.